1. Last Updated: [15/12/2024]

These Terms and Conditions ("T&Cs") constitute a legally binding agreement between you ("User") and **Slip Buddy** (the "Company") regarding your use of our platform to access healthcare services. By using our services, you agree to comply with these T&Cs and all applicable laws and regulations. .


1. Definitions

1.1 "Company" refers to Slip Buddy, its website, and mobile applications.
1.2 "Service Provider" refers to health clinics, doctors, and other healthcare professionals listed on Slip Buddy.
1.3 "Platform" refers to Slip Buddy’s online presence through its website and mobile applications (Android and iOS).
1.4 "Consultancy Fees" refers to any fees paid by users to Service Providers for consultations through Slip Buddy.


2. Eligibility and Registration

2.1 Eligibility

• You must hold a valid license to practice and comply with all Indian regulations, including the Indian Medical Council Act, 1956, and the Clinical Establishments (Registration and Regulation) Act, 2010.

2.2 Registration

• You must provide accurate and up-to-date information, including license details and practice address.
• Slip Buddy reserves the right to verify all provided details before approving your registration.


3. Responsibilities of Service Providers

3.1 Compliance

• Maintain valid licenses and adhere to ethical and medical guidelines under Indian law.
• Protect patient confidentiality and handle data in accordance with applicable laws.

3.2 Service Quality

• Ensure timely and professional delivery of healthcare services.
• Adhere to the appointment schedules and communicate any changes promptly through the platform.


4. Fees, Payments, and Cancellations

4.1 Consultancy Fees

• Consultancy fees will be processed through Slip Buddy’s platform, with payouts within 48 hours of service confirmation.

4.2 Cancellation Policy

• If you cancel an appointment, the user will receive a full refund. Repeat cancellations may result in penalties or removal from the platform.


5. Non-Compete Agreement

5.1 Exclusive Use

• During the term of this agreement, you agree not to use any competing platforms offering similar services.

5.2 Breach of Non-Compete

• Breaching this clause may lead to immediate termination and legal action.


6. Dispute Resolution and Governing Law

6.1 Governing Law

• These T&Cs are governed by Indian laws, including the Arbitration and Conciliation Act, 1996.

6.2 Dispute Resolution

• Disputes will be resolved through arbitration. Slip Buddy will appoint the arbitrator, and the decision will be binding.


7. Termination of Services

7.1 Termination by Slip Buddy

• Slip Buddy may terminate your account for non-compliance, repeated complaints, or fraud.

7.2 Termination by Service Provider

• You may terminate this agreement by providing 30 days' notice in writing.

8. Contact Information

Support Email: [email protected]
Legal Notices: R/O Mohini Plaza, Basement, Near Anjani Complex, Shree Dungargarh, Bikaner, Rajasthan, 331803


Digital Acceptance Clause

By clicking the "I Accept" button below, the Service Provider agrees to these Terms and Conditions. This acceptance is legally binding under the Indian IT Act, 2000, and equivalent laws.

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